We can't get no satisfaction! : an evaluation of prison programs

Abstract

The self-reported rates of satisfaction from inmates enrolled in correctional treatment programs, is a relatively new field of study. This study is a secondary research analysis that examines predictors of satisfaction using Gerald Melnick’s study, Client Perceptions of Prison-Based Therapeutic Community Drug Treatment Programs (Melnick 2004, pp. 121). Melnick researched the overall satisfaction rates of inmates in treatment programs. The present study examines what may predict higher rates of satisfaction. This thesis proposes that inmate participation and program characteristics influence satisfaction. Results show that four variables were strongly related to higher levels of satisfaction: I enthusiastically participate in program activities, I feel an investment, attachment and ownership in the program, my counselor supports my goals, and my counselor is sincere in wanting to help me. These findings supported Hirschi’s Social Bond Theory. While researching the inmates satisfaction on their enrolled programs, correctional facilities can improve their programs so that the inmate can fully benefit from the program.